Cannot uninstall mozypro

After those updates were applied MozyPro no longer works. It had been working for over a year. The error it generates is FilterError0. According to their documentation of that error it is due to security software disabling a file filter. Has anyone encountered this and if so do we know which update caused the problem?

Also I find some related post from Mozy Pro support website, it mentioned re-install Mozy filter to fix the issue, you may try that. TechNet Subscriber Support. If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here. TechNet Community Support. I would like to confirm what is the current situation? Have you resolved the problem?

If there is anything that we can do for you, please do not hesitate to let us know, and we will be happy to help. As this thread has been quiet for a while, we assume that the issue has been resolved. Cannot call Mozy because I do not have the premium package. Any suggestions? Joined Nov 21, Messages 2, Have you looked at the items that are configured to start with Windows?

A component of Mozyhome may have been left in there, so triggering the backup reminder, even though Mozyhome itself was uninstalled some time ago. You need to remove that startup item. Joined Jan 9, Messages 19, If you replace your machine, you can associate your backed up files to the same computer or to a different computer, restore your files if necessary, and resume backing up. Just downloaded said program - not the best un-install program around but was suggested on Mozy forum!

If you try Ccleaner - Do not use the Registry Cleaner. Many thanks for all the help. As an aside, I'm also a blues harp and guitar player. Learned from Dave Keller davekeller. As Seen On. Welcome to Tech Support Guy! Latest posts. Windows Update killed my comp. Windows IPhone safari opens random links? Apple Mobile Devices. PC Freezes once per days Latest: Vicky 38 minutes ago. Sign of the times 2 Viewers Latest: ekim68 38 minutes ago.

The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information.